I purchased credits but did not receive them on my account.

Read our Answers below or contact our support team.

I purchased credits but did not receive them on my account.

Read our Answers below or contact our support team

I purchased credits but did not receive them on my account.

Sometimes it might take a little time before purchased credits show up in your account. If you have purchased credits but they are not awarded to your account an hour after your confirmed payment, please contact support.

Please provide us with a screenshot of your bank statement or confirmed payment to add your purchased credits to your account.

Still have questions?

Contact our support team to get more help