FAQ

Frequently Asked Questions

How can I buy credits?

Talk360 supports over 50 global and local payment methods. You can purchase credit easily in a number of ways; 

  • In the Talk360 online shop via Talk360.com or in-app 
  • Via iTunes in-app purchases 
  • Using a selection of leading mobile wallets
  • With Talk360 prepaid vouchers, available at over 1 million points of sale worldwide

For full details of the payment methods available visit our website. Talk360 bonuses and offers are ONLY redeemable in the Talk360 online shop.

I am not able to log in and receive an error: ‘Number has already been taken’

To login with your account app select the 'Sign in' button on the top left corner on the welcome screen. Here you can enter your registered mobile number and activation code (or request a new activation code).

You use the 'Start' button on the welcome screen to create a new account and login to Talk360. If you are already registered and have an existing account, you will receive the error ‘number already been taken’, when you try to enter the app using the ‘Start” button.

How long are my credits valid?

Your credits are valid for 12 months from the moment of purchase. Once you buy new credits, both the new and the remaining credits will be valid for another 12 months.

Trial minutes are valid for 7 days and earned free credits are valid for 1 month.